The system an agency runs its book on.
Four things a policy has to go through — a risk comes in, gets priced, goes on cover, and turns up in the insurer’s month-end report. Most agencies do them in four different places and re-type the details each time. Here they are one system: one risk, one record, one answer.
01 · Setting up a product
Someone fills in a form. Not a programmer writing code.
The policy wording, the questions you ask a client, the prices, the rules about what needs a manager’s approval, the limits each underwriter can sign to — all of it is set up by filling in settings. That is why a new product takes weeks instead of months: nobody has to build it from scratch.
02 · Working out the price
Put the same risk in twice, get the same price twice.
The rules that set a price are fixed once they go live, and the system keeps every version. So if a client queries a premium three years later, you can run it again and get the same number — and show which rules and which wording applied on the day.
The computer reads. People and fixed rules decide.
03 · The record
Nothing is rubbed out.
Every step is written down as it happens, and it cannot be altered afterwards. If something was wrong, the correction goes in as a new line that points at what it fixed — like a ledger in ink, not a spreadsheet. When an auditor asks what happened, they get what happened, not a tidied-up version. Each agency’s records are kept entirely separate from every other agency’s.
04 · Month end
The insurer’s monthly report builds itself.
An agency writes business on an insurer’s behalf, so every month it has to send that insurer a list of what it wrote, what premium it took, and what claims came in. (The industry calls it a bordereau.) Here it comes out of the same records the policies were written on, in the format the insurer expects — stamp duty, GST and levies already worked out per state, recorded properly the day the policy was written.
Getting to market
What a new agency or coverholder needs on day one — and what it no longer has to build first. Getting to market →
Everything it does
The full list, from taking the submission in to reporting at month end. Capabilities →
What it costs
A standard subscription, priced by the scale of the book it carries. How pricing works →
Starting an agency? Getting to market →